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 Blue Cross Contribution Jumpstarts Funding for Massachusetts Online Registry for Health Care Decision Medical Orders

Blue Cross Contribution Jumpstarts Funding for Massachusetts Online Registry for Health Care Decision Medical Orders

Blue Cross Contribution Jumpstarts Funding for Massachusetts Online Registry for Health Care Decision Medical Orders

March 23, 2021

Massachusetts is building a state electronic registry to allow clinicians timely and trusted access to the medical forms that document patients' preferences for care near the end of life, thanks to contributions from Blue Cross Blue Shield of Massachusetts and the Massachusetts Coalition for Serious Illness Care.

"This electronic registry – a trusted, single source of truth - is a critical part of ensuring that everyone in Massachusetts receives care that supports their priorities," said Andrew Dreyfus, president and CEO of Blue Cross Blue Shield of Massachusetts and founding member of the Massachusetts Coalition for Serious Illness Care. "Far too often, people don't get the care they want. It was clear there was a huge opportunity to improve this part of the health care infrastructure so that clinicians all over the state can quickly access patients' documented preferences for their care when it matters most."

Start with the Community: Phase 1 research is complete!

Start with the Community: Phase 1 research is complete!

Start with the Community: Phase 1 research is complete!

February 22, 2021

The Coalition has embarked on an ambitious four-phase consumer research project that centers on equity using participatory design methods. The goal is to identify new messaging, communications, as well as meaningful community and/or clinical strategies to improve serious illness care experiences of at-risk populations. Read more about each phase, and our findings from starting with the community.

Hospital staff revived a man's stopped heart - and he sued

Hospital staff revived a man's stopped heart - and he sued

January 13, 2021

The Coalition’s 2018 consumer research found that just 13% of Massachusetts adults report having a conversation with their doctor about the kind of end-of-life care they wanted. Part of the problem may be that the topic of death is just so hard to talk about, for both the patient and the doctor. “One of the things we hear really commonly is that people just don’t have a good understanding of what the road ahead looks like when they’re very sick,” said Anna Gosline, the Coalition’s director. “And so when you don’t have a really good understanding of what your prognosis is and what’s going to happen to you, it’s really difficult to know what to do or not do…”