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Health Care Agent Matching Program

In 2018, public experience survey data collected by our Coalition found that, of the approximately 60% of people who did not have a health care proxy document, 40% said they did not have anyone to choose. 

The Health Care Agent Matching Program is designed to test a concept that would match unrepresented patients encountered at Beth Israel Deaconess Medical Center (BIDMC) or Commonwealth Care Alliance (CCA) with health care agents from three organizations (BIDMC, CCA, and Blue Cross Blue Shield of Massachusetts).

Meet our Steering Committee Members

Latest Updates

HCA Team Presents at American Society For Bioethics and Humanities

Members of the HCA team presented the program at the 25th Annual ASBH conference in October, 2023. The presentation entitled, "A Novel Solution to Find Decision-Makers for Unrepresented Patients: Creating a Volunteer Health Care Agent Matching Program" was-well received, with questions reflecting how shared the challenge of unrepresented individuals is and the potential applicability of this program to other settings. 

Fifteenth Person is Matched with a Volunteer Health Care Agent

Fifteen individuals have been successfully matched with a volunteer health care agent! After their initial meeting and the individual choosing to move forward with the volunteer as their agent, they discuss what's most important to the individual and what care preferences they may have so that the volunteer would be able to represent the patient's choices in the event that they are not able to speak for themselves.

Program Content

HCA Conversation Guide  A guide designed to help participants and health care agents talk about what matters most when it comes to making decisions about care

HCA Health Care Proxy Form  A health care proxy form adapted specifically for the Health Care Agent Matching Program

Frequently Asked Questions