Who We Are

We are a Coalition of over 135 member organizations generously supported by partners across Massachusetts.

Our Vision

A transformed health care system that ensures everyone receives care grounded in understanding, empathy, dignity, and respect (because you can’t have quality care without it).

Our Mission

Strengthen the communication, collaboration, and connection between the health care system and communities, and between patients and clinicians, to support what matters most to everyone seeking care, especially people living with serious illness.

Core Principles

Improve the health system for all people by focusing on the voices, needs, and experiences of people who are racially, culturally, socially, or economically marginalized (because it is the most powerful approach to quality improvement).

Expand innovative solutions that benefit people living with serious illness but are not necessarily exclusively designed for or offered to a serious illness population.