COVID Resources

Resources from the Coalition


More than a Visitor: Guidelines for balancing safety, connection, and well-being

We have heard from our members that one of the most challenging aspects of responding to the COVID-19 pandemic has been balancing safety, connection, and well-being in visitation policies at places of care. The Coalition has put together guidelines and examples that aim to help organizations develop and implement policies that shift us from thinking about how we need to restrict visitation for the safety of our patients and caregivers, but, instead, how we need to integrate essential care partners into every patient’s care for that very same reason.

View the Guidelines

Communicating with the Public About COVID-19 and Advance Care Planning

With funding from the Cambia Health Foundation, this resource is derived from the Coalition's 2019 extensive and in-depth advance care planning communication research with members of the public, highlighting language and concepts that resonated with all segments of the population. You will find messaging and social media posts that you can use in your work, adapt as needed and share with others in your network.

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Additional Resources



The Conversation Project, Ariadne Labs, and Cake teamed up to create the Being Prepared in the Time of COVID-19 Guide to help people take action and be prepared. We can take the time to make sure they know what matters most to us.

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Prepare for Your Care put together a step by step program with video stories to help members of the public prepare to have a say in their medical care, talk with their doctors, family and friends and fill an advance directive.

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From Ariadne Labs, the Serious Illness Care Program COVID-19 Response Toolkit supports clinicians in having difficult conversations with patients at high risk for serious complications of COVID-19. 

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CAPC's COVID-19 Response Resources include crisis communication and symptom management protocols for all clinicians, guidance on using Medicare COVID-19 emergency waivers, and tools to help palliative care teams address high levels of volume and stress during a crisis.

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Respecting Choices® is offering open-source tools and resources to providers caring for those at the highest risk for severe complications related to COVID-19.

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